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Establish whether coaching is the most appropriate method to aid learning 5
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Session1.1
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Session1.2
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Session1.3
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Session1.4
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Session1.5
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Use the GROW model to conduct effective coaching sessions 3
The GROW Model is a simple yet powerful framework for structuring coaching sessions.
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Apply active listening and questioning techniques to encourage learning 1
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Give effective feedback to encourage improvement 3
Coaches are good at gathering information and then clarifying it for the person being coached. It is important to have strong listening skills, including active listening. The key is to not jump in straight away with the answer but rather make sure that your team member has fully understood the issue by reflecting and clarifying. Similarly, coaches have usually taken time to develop strong questioning skills. These two sessions combined will: • Define the necessary skills required to be an effective coach and why they are important • Once these have been identified delegates will look at how we can use questions to help an individual develop, whilst also listening actively and being prepared to give feedback Delegates will be given the opportunity to practise using these question types together with demonstrating active listening and providing effective feedback to a fellow participant. They will be observed against this criteria and receive feedback on examples of questions used and the quality of feedback they delivered
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Session4.1
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Session4.2
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Session4.3
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Run a practice session with fellow participants 2
Successful coaching comes from good questioning and active listening. As we have seen the GROW Model structures the conversation and provides us with the opportunity to ask the right questions at the right time. This next group activity will help you to prepare for a coaching session you will run by producing some examples of questions you could ask. Delegates will then spend some time noting down the details of a work issue, which they find challenging and would appreciate being coached on. Each delegate will have an opportunity to be coached on their issue, observe others and practise giving feedback.
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Session5.1
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Session5.2
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Create an action plan to implement your learning in the work place 2
This session will recap on the agenda and learning activities covered in the workshop. Delegates will be asked to complete an action plan, identifying key activities to be undertaken once they return to the workplace.
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Session6.1
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Session6.2
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